Frequently Asked Questions

Everything you need to know about shopping with Percival.

Where does Percival Menswear ship?

We offer worldwide shipping. Delivery times vary by location, but UK orders typically arrive within 2-3 working days, while international shipping can take 5-10 working days.

What is your return policy?

We offer a 28-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. Our garments are generally designed for a slim-to-regular fit; if you are between sizes, we recommend sizing up.

Where are your clothes manufactured?

We take pride in our sourcing. Our collections are designed in London and manufactured in high-quality factories across the UK, Portugal, and Vietnam, ensuring ethical production standards.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options via Klarna.

How should I care for my Percival garments?

To ensure longevity, we recommend following the specific care label inside each garment. Most of our knitwear and embroidery should be hand-washed or dry-cleaned only.