Returns & Exchanges
At Percival, we want you to be completely satisfied with your purchase, which is why we offer a 28-day return window for all unworn and tagged items. Please note that items must be returned in their original packaging to be eligible for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package the Items
Place the items in their original shipping box or a secure alternative, ensuring all original tags and labels are still attached.
Print and Attach Label
Generate your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your parcel.
Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your proof of postage until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing